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Opinaia

Teams specialized in creating integrated and personalized CX solutions.

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Opinaia Forsta solutions provide you with comprehensive management of the Customer Journey.

Retail / Franchises

Improvements in Customer Experience to optimize your operational and financial results.

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Financial services

Customer Experience Management to increase customer satisfaction, loyalty and Net Promoter Score (NPS).

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All segments

Use customer data to increase your company's profits.

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Retail / Franchises

Boost your growth through Customer Experience management.

With our solution, you will be able to achieve operational improvements, retain your customers, and increase your repurchase rates.
Additionally, we will help you standardize your company's processes.

Listen to the voice of the customer throughout the journey across multiple channels.

Understand what the customer values about your store.

Analyze the collected information.

Generate diagnostics.

Standardize your operations with best practices.

Mobilize the company.

Contact us and find out how we can improve the way you serve your clients to achieve your goals!

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Financial services

Optimize customer experience management and build customer loyalty.

Get your clients to renew their financial services with effective and personalized experience management.

Learn to better listen to the customer's voice, attend to their needs and adapt your offers to increase the chances of renewal. Use data and feedback to improve your services and maintain a long-term relationship of trust.

Investing in customer experience is the key to success in the financial sector.

Our team of experts will help you structure your Customer Experience Management Program.

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All segments

Use customer data to increase your company's profits.

Through Customer Experience Management, you can achieve fluid communication with your customers in the appropriate channels and reinforce their loyalty.

Learn to develop specific action plans and act in each situation of the customer journey.

Leading companies use Opinaia/Forsta Plus technology.